Personal touch is the key to success for Floods Royal Flush

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Chicago Construction News staff writer

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Floods Royal Flush is a proud, DBE certified and woman-owned and family operated company that uses PSAI Certified service technicians, environmentally friendly and formaldehyde free chemicals

“Chicago is our homeland, and we strive to bring the very best quality to the area,” says company owner Coleen Flood-Geary. “Our staff is dedicated to ensure that our customers and their guest have the absolute best experience.”

Floods Royal Flush is a portable restroom solution for all your Chicagoland sanitation needs. We offer the largest selection of porta potties, sinks, handicapped, ADA compliant restrooms, hand sanitizer stations and more. Every rental comes with a commitment to great service and a clean atmosphere.

“It’s our way of ensuring that your guests have the finest portable restroom services for your event.

The company goals are high – striving for 100 per cent customer satisfaction by providing a healthy, clean environment in every rental product.  Floods Royal Flush inspections directly reflects our commitment to excellence in meeting your portable sanitation needs.

There have been many successes over the years, including tremendous and consistent growth.

Flood-Geary says her success comes from persistence, good communication and holding people accountable across all aspects of the business – and that starts with her.

“I have found that if I treat our employees as if I am working with them, not if they are working for me, they have a different outlook on the job,” she said, “and that includes hearing their concerns and making sure we have solutions.”

The personal touch extends to customers, as well, because Flood-Geary believes it’s important to get to know people on a personal basis to find the right solutions.

“It’s not just I want your business,” she said.

“If your restroom rentals aren’t being handled with the same level of care, we invite you to experience the Floods Royal Flush Difference at your next site,” Flood-Geary says.

Customers keep coming back because they believe in Floods Royal Flush for:

  • Quality Equipment: new equipment and TOP maintenance gives customers the ideal equipment at every site
  • Consistent product line so you’re not guessing what to expect at YOUR site
  • Prompt Service – same or next business day delivery
  • Experienced and PSAI Certified Service Technicians for perfect service
  • Customer service from attentive, personal and trained professionals, not a recording.
  • Quotes provided in real-time or next business day. Your time is precious & we respect that!
  • Advanced routing & fleet software provides accurate ETA’s and enhances technicians’ performance.

“We only use Environmentally safe and biodegradable chemicals. Whether you live in Chicago, Aurora, Rockford, Joliet or any other surrounding cities, Floods Royal Flush has a mobile restroom solution for you,” Flood-Geary said.

Floods Royal Flush rents portable toilets for a day, a weekend or as long as needed at construction job sites and other community and family events like weddings, backyard parties, marathons, concerts, festivals, and more.

“We provide equipment just like this and much more to all of Illinois including the Chicago metropolitan areas as well as the surrounding rural communities. We are experts when it comes to special events and this is why our customers come back to us year after year.

With a focus on excellent customer service, Flood-Geary has balanced home and business demands and overcome the unique challenges of operating her business in what is traditionally a “man’s world”.

“A lot of times I am not taken seriously, because the fact of the matter it is a man’s world, in this industry,” she said. “I am a workaholic by nature, and it has been extremely hard for me to balance my home, three sons and husband.

“My employees and customers rely on me, so failure has never been an option.”

Visit the website to learn more about Chicago’s largest selection of sanitary rental products available, and if you have any questions, do not hesitate to call 1-888-FLUSH04.

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